General Information
All sales are final.
Tickets may not be exchanged, refunded or transferred.
All tickets are general admission. Arrive early for the best choice of seats.
A copy of your tickets will be emailed to you after completing your order.

When to arrive
The theater doors open 30 minutes prior to curtain. Please arrive no later than 20 minutes prior to showtime to ensure your seat. If you arrive late you will not be seated until the performance allows (i.e. during applause).

Infants and Children
To ensure optimum enjoyment for all patrons, children under the age of 5, including infants, will not be permitted at mainstage shows; we recommend they attend our special children’s theatre/family theatre events. Parents should use their discretion when deciding what shows are appropriate for children; for information on recommended minimum age for a specific show, please visit the show page. All patrons, regardless of age, must have a ticket for a seat.

Cell Phone Use
All cell phone use (including texting) is strictly prohibited during performances. All electronics should be turned off and put away during the show. We reserve to the right to ask patrons to leave the seating area without a refund if they violate this policy.

Photography and Video
Due to licensing and copyright laws, taking photos and videos during performances is strictly prohibited. In addition to being illegal, it poses a distraction and danger to the performers on stage, and diminishes the enjoyment of other guests around you.

Currently, at our Glover Street location only, access to both the theater and restrooms can only be gained by utilizing our stairways. We will, however, try to accommodate our handicapped patrons with advance notice. You may contact us at 856-848-8089